MediaNews Group, Inc.

  • Circulation Clerk/Receptionist

    Job Locations US-CO-Boulder
    Posted Date 1 month ago(8/15/2019 6:55 PM)
    Requisition ID
    2019-2214
    Time Type
    Full-Time
    Employment Type
    Regular
  •  

    MNGLogo_350x132_Effective2019

    Overview

    Prairie Mountain Media, a subsidary of MediaNews Group, is searching for a Circulation Clerk to join the Circulation Operations department!  This person will handle a number of key functions surrounding the daily circuluation operations from beginning to end as it realtes to  to subscribers records, single copy, home delivery draws, bulk draws, NIE, trucking, reports, route lists, printer management, night mail, etc..,which support field deliveries for the next day.

    #LI-RL1

    Responsibilities

    • Heavy phone and email communications with field managers, agents, distributors, partners and vendors related to new/old locations, draw/returns, trucking, billing, etc….
    • Key role in Account billing which includes working with contracted billing teams (SSC, and Willoughby) along with vendors to resolve billing errors and insure accurate invoices.
    • Monitoring FTP sites for partner files. Processing imports/exports –troubleshooting.
    • Communicate effectively with all departments on a daily basis regarding operations and results of output of reports. Generate additional reporting as required.
    • Enter starts and stops on a daily basis.
    • Work with Outside sales vendor and Central Call Centers
    • Assist walk in customers
    • Work with Call Center to handle emails and voicemails for Longmont and Boulder
    • Process customer credits and refunds
    • Process daily advertising and circulation mailed payments and over the counter payments and complete a daily cash deposit

    Qualifications

    • High School Diploma or equivalent
    • Solid understanding of newspaper distribution operations and procedures
    • Knowledge of various circulation systems
    • Proficient in Microsoft Office Suite Applications
    • Ability to communicate effectively orally and in writing
    • Ability to work in a fast-paced environment
    • Must be accurate/detail oriented with the ability to prioritize multiple tasks and projects.

    Physical Working Conditions:

    • Use computer to input data, create spreadsheets and reports. Output results.
    • Heavy email and telephone communications.
    • Stand 5%, Sit 85%, travel through-out building 10% of shift

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