MediaNews Group, Inc.

Collections Specialist

Job Locations US-OH-Willoughby
Posted Date 2 months ago(1/22/2020 5:35 PM)
Requisition ID
2020-2419
Time Type
Full-Time
Employment Type
Regular

 

Media news group

Overview

BACKGROUND POSITION INFORMATION

Position Title: Collections Specialist

Job Code: None 

Location: Colorado Springs, CO

Department: Shared Services Center

Supervisor's Title: Credit & Collections Supervisor

Supervisor's Name: TBH

Normal Work Schedule

Flexible standard hours around 10:00am - 7:00 PM, Monday-Friday.  Some overtime and weekends may be required (esp. when preparing for month end close).

Responsibilities

ESSENTIAL PURPOSE OF THIS POSITION

·         This position is responsible for credit and collections activities.

·         This position Assist in billing, cash receipts and other accounting tasks as needed.

PRINCIPAL POSITION RESPONSIBILITIES

  1. Monitor A/R aging and customer accounts to minimize past due accounts.
  1. Perform Customer credit analysis as needed.
  1. Initiate collection calls, emails, faxes and letters.
  1. Work with Circulation and Advertising Managers on escalating collection actions.
  1. Distribute A/R aging reports and discuss issues with Circulation and Advertising Managers.
  1. Use and maintain A/R collections module in Circulation and Advertising System(s).
  1. Perform Customer revenue and A/R trend analysis.
  1. Other duties as assigned.

POSITION DIMENSIONS

Number of Associates Supervised: 0

Financial responsibilities: None

DECISION-MAKING RESPONSIBILITIES

Ability to analyze and resolve problems with some supervision.  Expected to take initiative to refine procedures, use tact and diplomacy in servicing the client and communicating with others and demonstrate ethical behavior. 

POSITION SKILL REQUIREMENTS

  • Accounting process and controls knowledge
  • Ability to read and comprehend written instructions (including process, policy and procedures manuals), correspondence and financial documents
  • Able to write and organizing correspondence (generally in e-mail)
  • Ability to hear, comprehend and speak clearly when communicating information and instructions in conversations with other employees and vendors.
  • Demonstrated ability to create Excel spreadsheets using formulas as needed.
  • Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists
  • Ability to apply common sense understanding and execution of instructions in written or oral form
  • Strong analytical skills
  • Initiative
  • Good interpersonal skills
  • Attention to detail
  • Team collaboration skills
  • Customer focused.

ENVIRONMENTAL FACTORS AND PHYSICAL REQUIREMENTS

The environmental factors and/or physical requirements of this position include the following:

·         0-10% Travel (during consolidation, up to 2-3 weeks may be required)

·         This job is for a normal office work environment with continuous use of a computer/keyboard. Requires good hand-eye coordination, arm, hand and finger dexterity, and visual acuity to use a keyboard and read written and PC monitor information. The associate frequently is required to sit, reach with hands and arms, talk and hear and manipulate (lift, carry, move) light to medium weights of 10-50 pounds.

·         Occasional moderate job stress due to deadlines, downtime and number of escalated issues from off-site locations.

·         Must be able to attend work on-site during normal business hours to process secure financial transactions.  

ORGANIZATIONAL RELATIONSHIPS

Reports to the Credit & Collections Supervisor.  Regularly works with the Property (Newspaper) Advertising and Circulation Managers.  Works closely with the Cash Application Accountants.  Works with the other Shared Services Center teams frequently.

Qualifications

EDUCATION

·         The minimum education required to be considered for this position is a GED or high school diploma

·         The preferred education required to be considered for this position is an Associate’s degree.

Specialized or technical knowledge, credentials or licensing required for the position include:

·         Demonstrated proficiency with PC tools such as electronic mail software, word processor, presentation software and spreadsheet software (Microsoft Outlook, MSWord, PowerPoint, and Excel preferred)

·         Demonstrated knowledge of automated collections/Accounts Receivable/accounting systems preferred

The minimum number of Years of Prior and Related experience to be considered for this position is:

·         Proficient at 10 key.

The preferred number of Years of Prior and Related experience to be considered for this position is:

·         One or more years related Collections experience

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed