MediaNews Group, Inc.

  • Advertising Account Relation Specialist

    Job Locations US-CA-Santa Cruz
    Posted Date 2 weeks ago(2/5/2020 3:35 PM)
    Requisition ID
    2020-2441
    Time Type
    Full-Time
    Employment Type
    Regular
  •  

    Job_Logo_Santa Cruz Sentinel

    Overview

    The Account Relation Specialist is an administrative support position working closely with other administrative support staff to provide support for the outside Multimedia Sales Consultants and Advertising Director. This position is also responsible for placing all local digital sales online, tracking digital sales.

    The Advertising Assistant is part of the Advertising Sales Support Staff to:

    • Process and track digital and print orders
    • Ensure correct ad placement, fulfillment and billing of all advertising categories
    • Make sure ad orders are entered, confirmed and published correctly
    • Coordinate the production of sales flyers and other marketing materials
    • Provide daily administrative and back-up support
    • Provide excellent customer service#NorCal

    Responsibilities

     

    • First point of contact for customers placing legal advertising
    • Backup front counter circulation customer service reps
    • Work with customers who are placing obituary ads
    • Strong problem solving, follow-up, and decision-making skills
    • Ability to keep abreast of company products and services
    • Proficiency to plan, organize, and prioritize workflow, and respond effectively to multiple interruptions and changing priorities
    • Capacity to multi-task and work in a team environment
    • Power to motivate oneself to achieve personal and department goals
    • Ability to adapt objectives, approaches, and behaviors in response to rapidly changing priorities and situations
    • Adhere to Santa Cruz Sentinels policies and procedures.
    • Meet minimum standards of performance.
    • Other duties as assigned
    • Talent and ability to support and assist outside sales staff

    Qualifications

    The employee in this position required to stand, walk, and reach with arms, use of hands and fingers (computer skills), driving, listen and verbal communication skills. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.  

    This position also demands computer proficiency and accuracy for all data input; able to remain calm while working at a fast pace in a fast paced environment.

    This position requires a valid California driver’s license and must provide proof of auto insurance. Local travel is required.

     

    • Excellent customer service
    • Compelling verbal and written communication skills
    • Accuracy in data entry
    • Excellent grammar, spelling, math, and punctuation skills

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