MediaNews Group, Inc.

Lockbox Processor

Job Locations US-OH-Willoughby
Posted Date 1 month ago(2/27/2020 10:38 AM)
Requisition ID
Time Type
Employment Type


Media news group


MediaNews Group offers news reporting and third party advertising and marketing opportunities through its multi-platform products which include: web, mobile, tablet, and print.  We are one of the largest media groups in the U.S., serving high-value audiences and connecting advertisers to them. MNG publishes award-winning content (49 Pulitzers) that amasses and engages a nationwide audience via 800 multi-media platforms including web, mobile, social, and print.  We are transforming the news industry.


We are looking for a Lockbox Processor to join our Shared Services Center team. Shared Services Center is MediaNews Group’s finance department that services all print and digital mediums for our company from coast-to-coast. The Lockbox Processor is responsible for preparing and processing payments according to account specifications for Lockbox customers.


Principal Position Responsibilites:

  • Receives, sorts, and scans/processes all classes of United States Postal Services (USPS) mail
  • Capture check and document images utilizing high-speed imaging equipment
  • Prepare documents to ensure efficient processing through imaging equipment.  Including the appropriate materials, documentation and capacity are available to complete transactions. Confirms equipment is operational
  • Responsible for maintaining specific productivity and quality levels
  • Perform Quality Assessment on imaging results.  Reviews transactions and related documents to ensure completeness, accuracy and conformance to established service levels, policies and procedures
  • Lift heavy boxes, files or paper when needed
  • Clean and maintain office equipment; check scanner equipment
  • Testing imaging software and system updates as needed
  • Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
  • Consistently adhere to business procedure guidelines
  • Adhere to all safety procedures
  • Other duties as assigned

Decision-Making Responsibilites:

  • Ability to work well independently and as part of a team. Expected to model ethical behavior at all times.



Position Skill Requirements:

  • Ability to read and comprehend written instructions (including process, policy and procedures manuals) and correspondence
  • Proficient in legibly writing and organizing correspondence
  • Demonstrated ability to deliver verbal and written communications efficiently and effectively to all levels within the organization
  • Self-initiative
  • Good interpersonal skills and diplomacy
  • Attention to detail
  • Collaboration skills
  • Customer-focused
  • Process improvement focused
  • Ethical
  • Ability to communicate technical problems to the appropriate IT staff for system functionality issues and resolution. 

Supervisory Responsibility:







The minimum education required to be considered for this position is a GED or high school diploma.


Years of Prior and Related experience to be considered for this position is:

One or more (1+) years of business and general work experience.


Work Environment and Physical Demands:

This job is for a normal office work environment with continuous use of a computer/keyboard. Requires good hand-eye coordination, arm, hand and finger dexterity, and visual acuity to use a keyboard and read written and PC monitor information. The associate frequently is required to sit, reach with hands and arms, talk and hear and manipulate (lift, carry, move) light - weights of up to 10 pounds. Occasional, moderate job stress due to deadlines and downtime. Must be able to attend work on-site during normal business hours to process secure financial transactions.  

Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.





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