MediaNews Group, Inc.

Circulation District Manager

Job Locations US-OH-Willoughby
Posted Date 1 month ago(9/21/2020 10:50 AM)
Requisition ID
2020-2606
Time Type
Full-Time
Employment Type
Regular

 

Media news group

Overview

The News Herald, a subsidiary of MediaNews Group, is seeking a Circulation District Manager to join the team!  MediaNews Group offers news reporting and third party advertising and marketing opportunities through its multi-platform products which include: web, mobile, tablet, and print.  We are one of the largest media groups in the U.S., serving high-value audiences and connecting advertisers to them. MNG publishes award-winning content (49 Pulitzers) that amasses and engages a nationwide audience via 800 multi-media platforms including web, mobile, social, and print.  We are transforming the news industry. #LI-RL1

Responsibilities

  • Establishes, reviews, and adjusts route delivery boundaries to maximize service and minimize expenses.
  • Monitors and understands the independent contractor agreements.
  • Responsible to recruit, orientate, contact and terminate Independent Contractors (IC).
  • Reviews and holds accountable IC performance results in both service and sales to maintain company standards.
  • Oversees/Assists in the distribution of company products to IC.
  • Maintains company established complaint ratio standard.
  • Responds to customer complaints to ensure excellent service.
  • Delivers open routes as needed.
  • Retention - Contacts customers who have stopped or are scheduled to stop in an attempt to resell or get payment.
  • Managers and scheduled assigned part-time employee(s).
  • Dispatches customer complaints daily.
  • Performs other duties as assigned.

Qualifications

  • Commitment to excellence in customer satisfaction.
  • Sales experience (customer retention) and dedication to achieve circulation goals.
  • Retail, restaurant experience will be considered.
  • Must be willing to work flexible hours which will include early mornings and some weekends; typical hours are 2:00 am-10:00 am; must be flexible to work hours outside of what is listed.
  • Must have a valid driver’s license & insurance with reliable transportation
  • Pre-employment background check and motor vehicle report required.

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